10 Inch Cylindrical Glass Pendant Light - Ravelle
13-20 DAYS FREE DELIVERY
All orders include free standard shipping and arrive in 13–20 days.
Need it sooner? Express shipping delivers in 7–10 days.
We maintain inventory in both our U.S. and Asia warehouses. If an item is out of stock in our U.S. warehouse, your order will be fulfilled from our Asia facility, and any import duties will be covered.
Order processing
After placing your order, you will typically receive a confirmation email within 24 hours. Processing generally takes an additional 1–4 days.
Shipment
Standard shipping takes 12–15 days, and Express Shipping takes 5–7 days. Please contact us for express shipping rates and any taxes or duties.
Track your order
Once your order has shipped, a tracking number will be emailed to you. You may use this number or your order number(e.g., #3112) to Track Your Order.
Note: P.O. Box or APO/FPO/DPO are not available now.
You can refer to Shipping Policy for details.
30 DAYS HASSLE-FREE RETURN
We accept returns within 30 days of delivery.
Custom-made products and light bulbs are not eligible for return.
Defective or Damaged Items
If your item arrives defective or damaged, we will provide a 100% refund or free replacement, including return shipping. Please report the issue within 5 days with clear photos or videos.
Returns for Personal Reasons
For size issues or change of mind, you are responsible for return shipping. Items must be unused and in original packaging. Refunds exclude the original shipping fee and a 15% restocking fee.
How to initiate a Return
Contact support@astremier.com with your order number, reason for return, and photos of the item and packaging. We will provide the correct return address. Unauthorized returns are not accepted.
Refunds
Refunds are issued to your original payment method within 10 business days after inspection.
Exchanges are processed as a return and new purchase.
For full details, please see our complete Return & Exchange Policy.
Order Cancellation
If you wish to cancel your order, please reach out to us promptly via live chat or email for a quick response.
Note: Customized and made-to-order items are not eligible for cancellation.
1. Order Not Yet Shipped:
Order cancelled within 24 hours of purchase, you receive a full refund.
Order cancelled or modified after 24 hours but before shipment, a 5% restocking fee applies.
2. Order in Transit:
Cancellation will be treated as a return, and you will be responsible for return shipping. The original shipping cost and a 15% restocking fee will be deducted from your refund.
3-YEAR WARRANTY
Our products are covered by a 3-year limited warranty (excluding standard bulbs) against defects in design, materials, and workmanship under normal use.
What This Warranty Covers:
- Mechanical failures;
- Electrical failures;
- integrated LED component failures.
How To Obtain Warranty Service
Please contact us at support@astremier.com or via our live chat and include:
- Your order number or proof of purchase
- A detailed description of the issue
- Clear photos or videos showing the problem
What We Will Do
If your claim is approved, we will repair or replace the defective part or product and cover the shipping cost for replacement items.
For full terms and exclusions, please refer to our complete Warranty Policy.
Inspired by 19th-century French scientific instruments, this chandelier features a solid brass frame. Slender glass hurricanes encircle each bulb, creating a brilliant display of light and reflection, a contemporary interpretation of a classic form.
Features
- Style: Modern
- Adjustable Height: Customizable rod lengths for tailored installation
- Application: Kitchen
Specifications
2×30 cm/12 inch
2×46 cm/18 inch
Installation Instruction